Conditions générales de vente

Ghost of Yotei Merch – Terms and Conditions of Sale

Last Updated: 18/09/2025

Welcome to GhostOfYotei-Merch.com! These Terms and Conditions of Sale (“Terms”) govern the agreement between you (“the Customer”) and Ghost of Yotei Merch (“we,” “our,” or “the Store”) regarding purchases made through our website. Please read these Terms carefully before placing an order.

By purchasing from our store, you acknowledge that you have read, understood, and agreed to these Terms in full.

1. Purpose

These Terms define the rights and responsibilities of both parties concerning the sale of Ghost of Yotei-themed merchandise on our online store. They ensure clarity and fairness for all customers exploring Atsu’s world and collecting official merchandise.

2. Agreement to Terms

By placing an order on GhostOfYotei-Merch.com, you confirm that:

  • You have read and understood these Terms.

  • You agree to comply with all the policies outlined here, including our Shipping Policy, Return Policy, and Privacy Policy.

  • No purchase may be completed without accepting these Terms.

3. Products

  • All products are offered based on current availability.

  • We reserve the right to update, modify, or discontinue any product at any time.

  • While we strive for accuracy in product images and descriptions, colors, designs, and details may vary slightly due to production or screen settings.

  • Limited edition or exclusive items may have additional purchase restrictions.

4. Order Process

To place an order, you must:

  1. Add products to your shopping cart.

  2. Provide accurate shipping and billing details.

  3. Review your order and agree to these Terms.

  4. Complete payment through our secure checkout system.

Right to Decline Orders: We reserve the right to decline or cancel any order, especially if there are unresolved issues from previous transactions or suspected fraudulent activity.

5. Pricing and Payments

  • All prices are listed in U.S. Dollars (USD) and include applicable taxes unless otherwise noted.

  • Shipping costs are calculated at checkout based on order weight and destination.

  • Payment is required at the time of order. Accepted methods include:

    • Major credit and debit cards

    • PayPal

    • Other options listed at checkout

  • Orders may be suspended or canceled if payment is declined or incomplete.

6. Shipping Details

Destinations & Timelines:

  • USA: 3–7 business days

  • International: 7–21 business days (varies by destination, customs, and carrier delays)

Shipping Fees: Calculated based on order weight and destination; displayed at checkout.

Delays & Lost Packages:

  • If a delay occurs, we will notify you via email.

  • We are not responsible for delays caused by carriers, customs inspections, or natural events.

  • If your package is lost, contact support@ghostofyotei-merch.com within 30 days of the expected delivery date for assistance.

7. Returns and Cancellations

Withdrawal Period: Customers have 14 days from receiving their order to request a return.

Return Shipping Costs: Paid by the customer unless the return is due to our error.

Return Conditions: Items must be returned unused, in original packaging, and in the same condition received. Customized, personalized, or final-sale items cannot be returned.

Refund Process: Refunds will be processed within 5–10 business days to the original payment method after verification of returned items.

8. Product Warranty & Liability

  • Our products are covered by applicable legal warranties regarding defects or lack of conformity.

  • Defective or incorrect items must be reported within 30 days of delivery.

  • Ghost of Yotei Merch is not liable for indirect or consequential damages resulting from product use.

9. Data Protection

  • We collect and manage your personal data in accordance with privacy laws to process orders, provide customer support, and improve your shopping experience.

  • You may request access, correction, or deletion of your data by contacting support@ghostofyotei-merch.com.

  • We do not sell or disclose your personal information to third parties without your consent.

10. Intellectual Property

  • All content on GhostOfYotei-Merch.com, including designs, logos, images, text, and product descriptions, is owned by Ghost of Yotei Merch or its licensors.

  • Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

11. Governing Law

  • These Terms are governed by the laws of the region in which Ghost of Yotei Merch operates.

  • Disputes should first be resolved through dialogue and mediation.

  • If no agreement is reached, the competent courts of our operating region will have exclusive jurisdiction.

12. Contact

For inquiries or assistance regarding these Terms and Conditions of Sale, contact us at:

Email: support@ghostofyotei-merch.com

We are committed to ensuring your Ghost of Yotei shopping experience—from browsing to delivery—is safe, fair, and enjoyable.